Delivery will be conduct using Poslaju Malaysia, Citylink and J&T. All delivery will be given with a tracking code to track your shipment.
DELIVERY TRACKING NUMBER
You will get delivery tracking number after the order process. We usually ship within 2-3 working days after confirmation of payment. Please note that it may take up to 24 hours before your tracking code appear in courier tracking system.
TRACKING YOUR PARCEL
It is the customer’s responsibility to arrange a receiver for the shipment. Valoobuy.com can only ensure that we ship to the correct address supplied to us during checkout process. It is advisable to consider having work/office address as receiving address over residential address. Please ensure the shipping address given is absolutely correct and accurate because we are unable take responsibility with inaccurate information.
SHIPPING NATIONWIDE IN MALAYSIA
We ship throughout Malaysia including Sabah and Sarawak.
Shipping charges are quoted based on weight (or order quantity) and will be automatically calculated during checkout.
Upon confirmation of payment, delivery is usually within 3-5 working days for Peninsular Malaysia. Delivery for Sabah and Sarawak may take up to 7-14 business days. Our working day is Monday to Sunday.
ARRANGING FOR SELF PICK UP
Self-collection on your orders is available. You can pick up your order during our working hours at Valoobuy Store, Monday to Friday, 9am to 6pm at No 5, Jalan Rampai Niaga 2, Rampai Business Park, 53300 Kuala Lumpur. NO SHIPPING FEE for self-pick up. Please tick the ‘Self pick up option during your check out process.